Examination Schools wins Accolades for Customer Service and Green Credentials.
Last year was a busy year for the Examination Schools, one of the University's largest city centre conference venues. They provided venue space for over 250 events, including large academic and corporate conferences of up to 440 people, smaller sized meetings of 20 people and many exhibitions, drinks receptions and other kinds of events. All this activity didn't stop them picking up a handful of accolades for their customer service and green credentials.
As members of the events industry, customer service is critical throughout the whole events process. In November 2015 the Examination Schools received the Customer Service Excellence Accreditation. They were examined on over 100 criteria that looked at their processes, timeliness, effectiveness as a team and overall customer satisfaction, and passed with flying colours. They also became AIM accredited showing, as an event venue, they operate within particular industry standards.
Finally, to finish with a flourish, they picked up a Bronze Green Impact Award, an environmental accreditation award run by the National Union of Students. For a large Grade II listed Victorian building they are much greener than you may think. Over the past year alone they have sent 6.6 tonnes of waste to be recycled and anything that cannot be recycled isn't sent to landfill, it's used to generate electricity.
So when looking for the next venue for your event, why not come to the Examination Schools knowing you'll be in safe hands?